TERMS AND CONTIDIONS OF USE

Last Update: 23.09.2022

Welcome to SOSIRO. If your live in Republic of Turkey, these Terms of Use apply between you and:

The terms (“us”, “we”, the “Company” or “SOSIRO”) refer to SİGMA İŞLETİM VE ULAŞTIRMA SANAYİ VE TİCARET LİMİTED ŞİRKETİ or Sigma Group.

Acceptance of Terms of Use Agreement

By creating a SOSIRO account, whether through a mobile device, mobile application or computer (collectively, the “Service”) you agree to be bound by (i) these Terms and Conditions, (ii) our Privacy Policy, Cookie Policy, each of which is incorporated by reference into this Agreement, and (iii) any terms disclosed and agreed to by you if you purchase additional features, products or services we offer on the Service (collectively, this "Agreement"). If you do not accept and agree to be bound by all of the terms of this Agreement, please do not use the Service.

We may make changes to this Agreement and to the Service from time to time. We may do this for a variety of reasons including to reflect changes in or requirements of the law, new features, or changes in business practices. The most recent version of this Agreement will be posted on the Service under Settings, and you should regularly check for the most recent version. The most recent version is the version that applies. If the changes include material changes to your rights or obligations, we will notify you at least 30 days in advance of the changes (unless we’re unable to do so under applicable law) by reasonable means, which could include notification through the Service or via email. If you continue to use the Service after the changes become effective, then you agree to the revised Agreement.

These Terms are effective for all existing and future SOSIRO customers, including but without limitation to users having access to ‘business page' to manage their claimed business listings.

Eligibility

You must be at least 18 years of age to create an account on SOSIRO and use the Service. By creating an account and using the Service, you represent and warrant that:

  1. you can form a binding contract with SOSIRO,
  2. you are not a person who is barred from using the Service under the laws of the Republic of Turkey or any other applicable jurisdiction
  3. you will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations, and You agree to use it only in accordance with these Terms and applicable law and in a way that does not violate our legal rights and the legal rights of any third party(s).
  4. you have never been convicted of a felony or indictable offense (or crime of similar severity), a sex crime, or any crime involving violence, and that you are not required to register as a sex offender with any state, federal or local sex offender registry.

Your Account

In order to use SOSIRO, you may sign in using your social media login in the future updates. If you do so, you authorize us to access and use certain social media account information, including but not limited to your public social media profile. For more information regarding the information we collect from you and how we use it, please consult our Privacy Policy.

You are responsible for maintaining the confidentiality of your login credentials you use to sign up for SOSIRO, and you are solely responsible for all activities that occur under those credentials. If you think someone has gained access to your account, please immediately contact us.

Modifying the Service and Termination

SOSIRO is always striving to improve the Service and bring you additional functionality that you will find engaging and useful. This means we may add new product features or enhancements from time to time as well as remove some features, and if these actions do not materially affect your rights or obligations, we may not provide you with notice before taking them. We may even suspend the Service entirely, in which event we will notify you in advance unless extenuating circumstances, such as safety or security concerns, prevent us from doing so.

You may terminate your account at any time, for any reason, by following the instructions in "Settings" in the Service, however if you use a third party payment account, you will need to manage in app purchases through such account (e.g., iTunes, Google Play) to avoid additional billing. SOSIRO may terminate your account at any time without notice if it believes that you have violated this Agreement. Upon such termination, you will not be entitled to any refund for purchases.

After your account is terminated, this Agreement will terminate, except that the following provisions will still apply to you and SOSIRO: Section 4, Section 5, and Sections 12 through 19.

Safety; Your Interactions with Other Members

Though SOSIRO strives to encourage a respectful member experience through features like the double opt-in that allows members to communicate only after they have both indicated interest in one another, it is not responsible for the conduct of any member on or off of the Service. You agree to use caution in all interactions with other members, particularly if you decide to communicate off the Service or meet in person. In addition, you agree to review and follow Privacy Policy and Communmity Guidelines prior to using the Service. You agree that you will not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money, to other members.

YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER MEMBERS. YOU UNDERSTAND THAT SOSIRO DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS MEMBERS. SOSIRO MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF MEMBERS.

Rights SOSIRO Grants You

SOSIRO grants you a personal, worldwide, royalty-free, non-assignable, nonexclusive, revocable, and non-sublicensable license to access and use the Service. This license is for the sole purpose of letting you use and enjoy the Service’s benefits as intended by SOSIRO and permitted by this Agreement. Therefore, you agree not to:

  1. use the Service or any content contained in the Service for any commercial purposes without our written consent.
  2. copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through the Service without SOSIRO’s prior written consent.
  3. express or imply that any statements you make are endorsed by SOSIRO.
  4. use any robot, bot, spider, crawler, scraper, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, "data mine", or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents.
  5. use the Service in any way that could interfere with, disrupt or negatively affect the Service or the servers or networks connected to the Service.
  6. upload viruses or other malicious code or otherwise compromise the security of the Service.
  7. forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted to or through the Service.
  8. "frame" or "mirror" any part of the Service without SOSIRO’s prior written authorization.
  9. use meta tags or code or other devices containing any reference to SOSIRO or the Service (or any trademark, trade name, service mark, logo or slogan of SOSIRO) to direct any person to any other website for any purpose.
  10. modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Service, or cause others to do so.
  11. use or develop any third-party applications that interact with the Service or other members' Content or information without our written consent.
  12. use, access, or publish the SOSIRO application programming interface without our written consent.
  13. probe, scan or test the vulnerability of our Service or any system or network.
  14. encourage or promote any activity that violates this Agreement.

The Company may investigate and take any available legal action in response to illegal and/ or unauthorized uses of the Service, including termination of your account.

Any software that we provide you may automatically download and install upgrades, updates, or other new features. You may be able to adjust these automatic downloads through your device's settings.

We, the software, or the software application store that makes the software available for download may include functionality to automatically check for updates or upgrades to the software. Unless your device, its settings, or computer software does not permit transmission or use of upgrades or updates, you agree that we, or the applicable software or software application store, may provide notice to you of the availability of such upgrades or updates and automatically push such upgrade or update to your device or computer from time-to-time. You may be required to install certain upgrades or updates to the software in order to continue to access or use the Services, or portions thereof (including upgrades or updates designed to correct issues with the Services). Any updates or upgrades provided to you by us under the Terms shall be considered part of the Services.

Rights you Grant SOSIRO

By creating an account, you grant to SOSIRO a worldwide, transferable, sub-licensable, royalty-free, right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify and distribute information you authorize us to access from Facebook, as well as any information you post, upload, display or otherwise make available (collectively, "post") on the Service or transmit to other members (collectively, "Content"). SOSIRO's license to your Content shall be non-exclusive, except that SOSIRO's license shall be exclusive with respect to derivative works created through use of the Service. For example, SOSIRO would have an exclusive license to screenshots of the Service that include your Content. In addition, so that SOSIRO can prevent the use of your Content outside of the Service, you authorize SOSIRO to act on your behalf with respect to infringing uses of your Content taken from the Service by other members or third parties. Our license to your Content is subject to your rights under applicable law (for example laws regarding personal data protection to the extent any Content contains personal information as defined by those laws) and is for the limited purpose of operating, developing, providing, and improving the Service and researching and developing new ones. You agree that any Content you place or that you authorize us to place on the Service may be viewed by other members and may be viewed by any person visiting or participating in the Service (such as individuals who may receive shared Content from other SOSIRO members).

You agree that all information that you submit upon creation of your account, including information submitted from your Facebook account, is accurate and truthful and you have the right to post the Content on the Service and grant the license to SOSIRO above.

You understand and agree that we may monitor or review any Content you post as part of a Service. We may delete any Content, in whole or in part, that in our sole judgment violates this Agreement or may harm the reputation of the Service.

When communicating with our customer care representatives, you agree to be respectful and kind. If we feel that your behavior towards any of our customer care representatives or other employees is at any time threatening or offensive, we reserve the right to immediately terminate your account.

In consideration for SOSIRO allowing you to use the Service, you agree that we, our affiliates, and our third-party partners may place advertising on the Service. By submitting suggestions or feedback to SOSIRO regarding our Service, you agree that SOSIRO may use and share such feedback for any purpose without compensating you.

Please be informed that SOSIRO may access, store and disclose your account information and Content if required to do so by law, by performing its agreement with you, or in a good faith belief that such access, storage or disclosure satisfies a legitimate interest, including to: (i) comply with legal process; (ii) enforce the Agreement; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of the Company or any other person.

You acknowledge and agree that while SOSIRO may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services, SOSIRO may set such fixed upper limits at any time, at SOSIRO's discretion.

These Terms are for informational purposes only. SOSIRO disclaims all liability for any outdated information since the last time it was updated.

Community Rules

By using the Service, you agree that you will not:

  1. use the Service for any purpose that is illegal or prohibited by this Agreement.
  2. use the Service for any harmful or nefarious purpose
  3. use the Service in order to damage SOSIRO
  4. violate our Community Guidelines, as updated from time to time.
  5. spam, solicit money from or defraud any members.
  6. impersonate any person or entity or post any images of another person without his or her permission.
  7. bully, "stalk", intimidate, assault, harass, mistreat or defame any person.
  8. post any Content that violates or infringes anyone's rights, including rights of publicity, privacy, copyright, trademark or other intellectual property or contract right.
  9. post any Content that is hate speech, threatening, sexually explicit or pornographic.
  10. post any Content that incites violence; or contains nudity or graphic or gratuitous violence.
  11. post any Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual.
  12. solicit passwords for any purpose, or personal identifying information for commercial or unlawful purposes from other members or disseminate another person's personal information without his or her permission.
  13. use another member's account, share an account with another member, or maintain more than one account.
  14. create another account if we have already terminated your account, unless you have our permission.

SOSIRO reserves the right to investigate and/ or terminate your account without a refund of any purchases if you have violated this Agreement, misused the Service or behaved in a way that SOSIRO regards as inappropriate or unlawful, including actions or communications that occur on or off the Service.

Other Members' Content

Although SOSIRO reserves the right to review and remove Content that violates this Agreement, such Content is the sole responsibility of the member who posts it, and SOSIRO cannot guarantee that all Content will comply with this Agreement. If you see Content on the Service that violates this Agreement, please report it within the Service or via our contact form.

Purchases

Generally. From time to time, SOSIRO may offer products and services for purchase ("in app purchases") through iTunes, Google Play, carrier billing, SOSIRO direct billing or other payment platforms authorized by SOSIRO. If you choose to make an in app purchase, you will be prompted to confirm your purchase with the applicable payment provider, and your method of payment (be it your card or a third party account such as Google Play or iTunes) (your "Payment Method") will be charged for the in app purchase at the prices displayed to you for the service(s) you've selected as well as any sales or similar taxes that may be imposed on your payments, and you authorize SOSIRO or the third party account, as applicable, to charge you. If you purchase an auto-recurring periodic subscription through an in app purchase, your Payment Method will continue to be billed for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period, at the price you agreed to when subscribing.

SOSIRO reserves the right to charge a subscription and/or membership and/or a convenience fee from a Customer, by giving reasonable prior notice, in respect of any product, service or any other aspect of the SOSIRO Platform anytime in future.

Auto-Renewal; Automatic Card Payment

Subscriptions are automatically renewed until you terminate or cancel the subscription. When you purchase a subscription, your Payment Method will continue to be billed monthly in advance within 24 hours of the date of the initial purchase at the price you agreed to when initially subscribing. Your card payment information will be stored and subsequently used for the automatic card payments in accordance with the Agreement.

Objections to a payment already made should be directed to Customer support if you were billed directly by SOSIRO or the relevant third party account such as iTunes. You are also be able to object by contacting your bank or payment provider, who can provide further information on your rights as well as applicable time limits.

You may unconditionally withdraw your consent to automatic card payments at any time by going to Settings on SOSIRO or the relevant third party account, but be advised that you are still obligated to pay any outstanding amounts.

If you want to change or terminate your subscription, you will need to log in to your third party account and follow instructions to terminate or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the SOSIRO application from your device. Deleting your account on SOSIRO or deleting the SOSIRO application from your device does not terminate or cancel your subscription; SOSIRO will retain all funds charged to your Payment Method until you terminate or cancel your subscription on SOSIRO or the third party account, as applicable. If you terminate or cancel your subscription, you may use your subscription until the end of your then-current subscription term, and your subscription will not be renewed after your then-current term expires.

Additional Terms that apply if you pay SOSIRO directly with your Payment Method. If you pay SOSIRO directly, SOSIRO may correct any billing errors or mistakes that it makes even if it has already requested or received payment. If you initiate a chargeback or otherwise reverse a payment made with your Payment Method, SOSIRO may terminate your account immediately in its sole discretion.

You may edit your Payment Method information by visiting SOSIRO and going to Settings. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information, terminate or cancel your subscription, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. In addition, you authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If you reside outside of the Americas, you agree that your payment to SOSIRO.

Virtual Items. From time to time, you may be able to purchase or earn a limited, personal, non-transferable, non-sublicensable, revocable license to use "virtual items", which could include virtual products or virtual “coins” or other units that are exchangeable within the Service for virtual products (collectively, "Virtual Items"). Any Virtual Item balance shown in your account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your license. Virtual Items do not incur fees for non-use, however, the license granted to you in Virtual Items will terminate in accordance with the terms of this Agreement, when SOSIRO ceases providing the Service or your account is otherwise closed or terminated. SOSIRO, in its sole discretion, reserves the right to charge fees for the right to access or use Virtual Items and/ or may distribute Virtual Items with or without charge. SOSIRO may manage, regulate, control, modify or eliminate Virtual Items at any time. SOSIRO shall have no liability to you or any third party in the event that SOSIRO exercises any such rights. Virtual Items may only be redeemed through the Service. ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE. The provision of Virtual Items for use in the Service is a service that commences immediately upon the acceptance of your purchase of such Virtual Items. YOU ACKNOWLEDGE THAT SOSIRO IS NOT REQUIRED TO PROVIDE A REFUND IN RESPECT OF VIRTUAL ITEMS FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.

Refunds. Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods. We may make an exception if a refund for a subscription offering is requested within fourteen days of the transaction date, or if the laws applicable in your jurisdiction provide for refunds.

For subscribers residing in the Republic of Turkey - in accordance with local law, you are entitled to a full refund without stating the reason during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts.

To request a refund:

If you made a purchase using your Apple ID, refunds are handled by Apple, not SOSIRO. To request a refund, go to iTunes, click on your Apple ID, select "Purchase history", find the transaction and hit "Report Problem". You can also submit a request at https://getsupport.apple.com.

If you made a purchase using your Google Play Store account or through SOSIRO directly: please contact customer support with your order number for the Google Play Store (you can find the order number in the order confirmation email or by logging in to Google Wallet) or SOSIRO (you can find this on your confirmation email). You may also mail or deliver a signed and dated notice which states that you, the buyer, are canceling this agreement, or words of similar effect. Please also include the email address or mobile number associated with your account along with your order number. This notice shall be sent to: SOSIRO, Attn: **************

If you use your right of cancellation (except for purchases made through your Apple ID, which Apple controls), we will refund (or ask Google to refund) all payments received from you, without undue delay and in any case within 14 days of the date when we received notice of your decision to cancel the Agreement. We shall make such refund using the same means of payment as used by you in the initial transaction. In any case, no fees will be charged to you as a result of the refund.

If you made a purchase through a payment platform not listed above, please request a refund directly from the third-party merchant through which you made your purchase.

You cannot cancel an order for delivery of digital content that is not delivered on a physical medium if order processing has begun with your explicit prior consent and acknowledgement that you will thereby lose your right of cancellation. This applies, e.g., to purchases of Virtual Items. That means that such purchases are FINAL AND NON-REFUNDABLE.

Notice and Procedure for Making Claims of Copyright Infringement

If you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  2. a description of the copyrighted work that you claim has been infringed;
  3. a description of where the material that you claim is infringing is located on the Service (and such description must be reasonably sufficient to enable us to find the alleged infringing material);
  4. a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  5. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Notice of claims of copyright infringement should be provided to the Company's Copyright Agent via email to support@sosiro.com, by phone to 908509727272 or via mail to the following address:

Atatürk Dist. Ertuğrul Gazi St. Metropol Istanbul A Block No:2E Floor:L1, D:9, 34758 Ataşehir/Istanbul

SOSIRO will terminate the accounts of repeat infringers.

Disclaimers

SOSIRO PROVIDES THE SERVICE ON AN “AS IS” AND “AS AVAILABLE” BASIS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICE (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. SOSIRO DOES NOT REPRESENT OR WARRANT THAT (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR FREE, (B) ANY DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED, OR (C) THAT ANY CONTENT OR INFORMATION YOU OBTAIN ON OR THROUGH THE SERVICE WILL BE ACCURATE.

SOSIRO TAKES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER MEMBER OR THIRD PARTY POSTS, SENDS OR RECEIVES THROUGH THE SERVICE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK.

Third Party Services

The Service may contain advertisements and promotions offered by third parties and links to other web sites or resources. SOSIRO is not responsible for the availability (or lack of availability) of such external websites or resources. If you choose to interact with the third parties made available through our Service, such party's terms will govern their relationship with you. SOSIRO is not responsible or liable for such third parties' terms or actions.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SOSIRO, ITS AFFILIATES, EMPLOYEES, LICENSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE, (II) THE CONDUCT OR CONTENT OF OTHER MEMBERS OR THIRD PARTIES ON, THROUGH, OR FOLLOWING USE OF THE SERVICE; OR (III) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR CONTENT, EVEN IF SOSIRO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL SOSIRO’S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF THE AMOUNT PAID, IF ANY, BY YOU TO SOSIRO FOR THE SERVICE AND USD100 WHILE YOU HAVE AN ACCOUNT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.

Governing Law

The laws of the Republic of Turkey will apply to disputes arising from or related to this Agreement or the Service. For the avoidance of doubt, the selection of the applicable laws of Turkey does not invalidate the mandatory laws on the protection of consumers in such jurisdictions.

Place of Jurisdiction

Within the scope of this Agreement, you can forward your complaints about the service and personal data through the call center number 908509727272 or the address Atatürk Dist. Ertuğrul Gazi St. Metropol Istanbul A Block No:2E Floor:L1, D:9, 34758 Ataşehir/Istanbul.

In addition, you have the right to lodge your complaints and appeals regarding goods / services to the Arbitration Committee for Consumer Problems or to the Consumer Court in the place of your residence, within the monetary limits set by the Ministry in December every year.

Indemnity by You

You agree, to the extent permitted under applicable law, to indemnify, defend and hold harmless SOSIRO, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities and expenses, including attorney’s fees due to, arising out of, or relating in any way to your access to or use of the Service, your Content, or your breach of this Agreement.

Entire Agreement; Other

This Agreement, along with the Privacy Policy, Cookie Policy, and any terms disclosed and agreed to by you if you purchase additional features, products or services we offer on the Service, contains the entire agreement between you and SOSIRO regarding the use of the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The failure of the Company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. You agree that your SOSIRO account is non-transferable and all of your rights to your account and its Content terminate upon your death. No agency, partnership, joint venture, fiduciary or other special relationship or employment is created as a result of this Agreement and you may not make any representations on behalf of or bind SOSIRO in any manner.

ADDITIONAL TERMS AND CONDITIONS FOR BUSINESS ACCOUNTS

Last Updated on 23.09.2022

The following terms (“Business Terms”), in addition to the Terms and Conditions above, govern your access to and use of your Business Account. In the event of any conflict between these Business Terms and the Terms and Conditions the Business Terms apply.

If you have purchased products or services from SOSIRO on behalf of your business (e.g., advertising or business tools), the terms of that purchase apply in the event of any conflict with these Business Terms. Capitalized words used but not defined in these Business Terms have the meanings described in the Terms and Conditions. By creating, accessing, or using your Business Account, you are agreeing to these Business Terms and concluding a legally binding contract with SOSIRO. You are not authorized to create, access, or use a Business Account if you do not agree to these Business Terms.

In the event of any termination of these Business Terms, whether by you or us, these Business Terms in their entirety will continue in full force and effect.

Business(s) “Business” means businesses listed on SOSIRO that provide services in your locale, in your language.

REQUIREMENTS, REPRESENTATIONS AND WARRANTIES

  1. You must create an account in order to use SOSIRO as business. Use of any personal information you provide to us during the account creation process is governed by our Privacy Policy. You must keep your password confidential and you are solely responsible for maintaining the confidentiality and security of your account, all changes and updates submitted through your account, and all activities that occur in connection with your account.
  2. You agree that you are authorized to act on behalf of the business or businesses associated with or owned by your Business Account and have that business (including any related business business) agree to be bound to comply with the Business Terms.
  3. You may also be able to register to use the Services by logging into your account with your credentials from certain third party social networking sites with the future updates(e.g., Facebook). You confirm that you are the owner of any such social media account and that you are entitled to disclose your social media login information to us. You authorize us to collect your authentication information, and other information that may be available on or through your social media account consistent with your applicable settings and instructions.
  4. In creating an account and/or claiming your business' listing, you represent to us that all information provided to us in such process is true, accurate and correct, and that you will update your information as and when necessary in order to keep it accurate. If you are creating an account or claiming a business listing, then you represent to us that you are the owner or authorized agent of such business. You may not impersonate someone else, create or use an account for anyone other than yourself, provide an email address other than your own, create multiple accounts or business listings except as otherwise authorized by us, or provide or use false information to obtain access to a business' listing on the Services that you are not legally entitled to claim. You acknowledge that any false claiming of a business listing may cause SOSIRO or third parties to incur substantial economic damages and losses for which you may be held liable and accountable.
  5. You are also responsible for all activities that occur in your account. You agree to notify us immediately of any unauthorized use of your account in order to enable us to take necessary corrective action. You also agree that you will not allow any third party to use your SOSIRO account for any purpose and that you will be liable for such unauthorized access.
  6. You understand and acknowledge that SOSIRO allows consumers to post Content about your Business, including photos, ratings, and reviews. You understand and acknowledge that SOSIRO employs automated software in an effort to showcase the most reliable and useful reviews while displaying other reviews less prominently (“Recommendation Software”). You understand and acknowledge that while SOSIRO uses its Recommendation Software to identify potentially less helpful reviews, the Recommendation Software may sometimes suppress legitimate reviews or fail to detect illegitimate reviews. You understand and acknowledge that any purchase of advertising or other paid features from SOSIRO will not influence the Recommendation Software or otherwise allow or enable You, directly or indirectly, to alter reviews or impact whether, where, or how reviews appear on SOSIRO.
  7. You affirm that your Business complies with applicable laws and does not offer, advertise, sell, or lease illegal products and/or services.
  8. You accept that you grant SOSIRO a non-transferable, non-exclusive, royalty-free limited license to display your public website on the Services, or allow for its display through iframes or other framing technology.
  9. You agree that we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business, and that our communications (including phone calls) with you may be monitored and recorded for quality purposes.
  10. You understand that we may display health score information for your Business and may place a Consumer Alert regarding that health score, on the business page for your Business; you agree that you will not attempt to enforce non-disparagement or ‘gag’ clauses against consumers under any circumstances. You understand that we may publicly notify consumers, including by placing a Consumer Alert on the business page for your Business, if we have a good faith belief that such clauses are used by your Business.

You represent and warrant that you will not, and will not authorize or induce any other party, to:

  1. offer incentives of any kind, such as discounts, freebies, refunds, gift cards, contest entries, offers, or deals in exchange for the posting of reviews of your Business, or to prevent or remove reviews, and you understand and acknowledge that SOSIRO, through its Consumer Alerts, may publicly notify consumers about such incentives and other attempts to obtain, prevent, or remove reviews;
  2. solicit or ask for reviews from your customers;
  3. write reviews or vote on Content (e.g., voting user reviews as useful, funny, or cool) for your Business or your Business’s competitors;
  4. pay or induce anyone to post, refrain from posting, or remove reviews, or otherwise attempt to circumvent SOSIRO’s Recommendation Software (defined below) or fraud detection systems;
  5. attempt to generate automated, fraudulent, or otherwise invalid ad impressions, inquiries, conversions, ad clicks, or other actions;
  6. use any automated means or form of scraping or data extraction to access, query or otherwise collect SOSIRO data, content and/or reviews from the Consumer Site or the Business Site, except as expressly permitted by SOSIRO (for example, as described at www.sosiro.com/robots.txt);
  7. use any SOSIRO trademark or service mark in any manner without SOSIRO’s prior written consent; or
  8. misrepresent your identity or affiliation to anyone in connection with SOSIRO.